Gold Star Chili Delivers Consistent Gold Star Service with PlayerLync
For Gold Star Chili, each guest is more than a guest; they're part of the Gold Star family. In fact, it's part of the Gold Star service promise. To make the service promise a reality, Gold Star needs to empower its employees to accomplish this promise.
As a franchise-heavy brand, reaching the frontline with training and corporate communication is crucial to its success. How does Gold Star streamline processes to fulfill the needs of multiple areas of the business?
Get the case study and learn how PlayerLync's Mobile Workforce Enablement platform enables Gold Star to deliver Gold Star service.
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Solutions to Elevate Your People & Processes
Improvements and cost savings with an everyday solution that streamlines and tracks your processes.
RETAIN & DEVELOP EMPLOYEES
Win the talent war and reduce attrition by engaging your employees with interactive documents and videos that fit the way they want to work and learn.
DIGITIZE OPERATIONS & PROCESSES
Go paperless and create task sequences that are tracked and reportable for easier management.
COMMUNICATE WITH MOBILE EMPLOYEES
Reach deskless workers with secure content and give them the ability to collaborate with peers and management using mobile devices.
ACCESS INFORMATION QUICKLY
Immediately access information, documents and videos at your fingertip even when you’re offline.
CREATE AND PUBLISH CONTENT EASILY
Automatic synchronization, scheduling and video compression help you get content distributed easily and securely to mobile devices without negatively impacting bandwidth.
"With PlayerLync, we don't have to worry about our video content interrupting other system traffic, and it's the easiest experience for our store associates."
“93% of the restaurant managers answered “yes” when asked “if you were running the company and it were your decision, would you deploy PlayerLync to all restaurants”. This was the highest score of any shakedown test we had received.”
"PlayerLync stood out as the easiest way for us to ensure that our 55,000+ employees keep current and consistent. We expect to save $2M and over 1,300 trees this year alone!"