Old Chicago was using multiple applications across 90 locations to train new employees, roll out new recipes, promotions, and update policies and procedures; that piecemeal approach was falling short. Their previous cloud-based file sharing system did not support its test restaurant strategy used to determine new recipes and procedures effectiveness prior to rolling to the entire brand.
Videos were difficult and unreliable to distribute and employees could not quickly or realistically view those videos without an Internet connection. And employees were searching through hundreds of files to locate the content specifically meant for their location or job role.
"As Director of Training, knowing that my teams have the most current, and correct training materials in their hands is paramount to our success. We are a growing concept, and without the consistency that Playerlync brings to our teams across the country it would be tougher than it needs to be."
“93% of the restaurant managers answered “yes” when asked “if you were running the company and it were your decision, would you deploy PlayerLync to all restaurants”. This was the highest score of any shakedown test we had received.”
"It really boils down to efficiencies and manpower. The things that used to take us 20, 30, 40 hours now maybe take us 2 or 3 or 4 minutes. We can deploy those savings to other issues, whether they be other research projects or just other utilization of our manpower."