Corporate training programs have crossed an ocean of progress in the past twenty years. Consider that in 1997, computer-based training (CBT) was mostly an on-premise affair as the Internet was still in its infancy, “mobility” meant a laptop that was vastly underpowered compared to a desktop computer, and cell phones were large, clunky black plastic devices.
Adding performance support to your mobile training system is a great way to increase employee engagement while gathering important data to measure their progress and guide future learning needs and opportunities. Look for systems that have open feedback loops in the form of in-app messaging and annotation tools so that everyone can send their improvement suggestions up to management. Your entire company can benefit from a well-run and collaborative training program that delivers performance support right when and where it’s needed.
"As Director of Training, knowing that my teams have the most current, and correct training materials in their hands is paramount to our success. We are a growing concept, and without the consistency that Playerlync brings to our teams across the country it would be tougher than it needs to be."
“93% of the restaurant managers answered “yes” when asked “if you were running the company and it were your decision, would you deploy PlayerLync to all restaurants”. This was the highest score of any shakedown test we had received.”
"It really boils down to efficiencies and manpower. The things that used to take us 20, 30, 40 hours now maybe take us 2 or 3 or 4 minutes. We can deploy those savings to other issues, whether they be other research projects or just other utilization of our manpower."